Collecting area: Consumer advocacy

Logo of the Funeral Consumers Alliance

Funerals in the U.S. are an expensive business, and grieving families will often accept what is called “traditional” rather than try to fight for services tailored to their budgets and beliefs. The first memorial societies were founded to combat the often predatory practices of the funeral industry after embalming prices skyrocketed in the 1930s, but the movement didn’t fully catch on until 1958 when investigative journalist Jessica Mitford brought the issue to greater public attention. Her article “Saint Peter Don’t Call On Me,” television appearances, and subsequent book “The American Way of Death” broke taboos surrounding the discussion of burial and sparked the founding of watchdog and consumer advocacy organizations across the country. The Funeral Consumers Alliance of Western Mass (FCAWM), initially known as the Springfield Memorial Society, was founded in 1959, incorporated in March 1962, and by 1963 had federated with other similar organizations to create the Continental Association of Funeral and Memorial Societies (CAFMS). When Canadian groups separated from CAFMS, the federation name changed to Funeral and Memorial Societies of America (FAMSA), and later (2000) the Funeral Consumers Alliance (FCA).

The bulk of the FCAWM records contain organizational records such as correspondence, minutes and agendas for public and private meetings, and financial records. There is also a selection of informational pamphlets and leaflets generated by the FCAWM, other FCAs, and the funeral industry. Additionally, there are several pages from a set of scrapbooks maintained by former members between 1964 and 1978 which contain newspaper and magazine clippings on death, dying, and the funeral industry at large. The collection was acquired from Sandra Ward in 2021, a board member and former president of the FCAWM, and includes material collected both by herself and previous presidents.

See also:
Memorial Society of New Hampshire Records

Formed in the wake of investigative journalist Jessica Mitford’s 1958 book exposé of exploitative funeral industry practices, The American Way of Death the Memorial Society of New Hampshire was registered as a non-profit organization on Dec 12, 1963 in Epping, NH as a watchdog and consumer advocacy organization for consumers of funeral services. Like similar organizations around the country, the Memorial Society was federated with other similar organizations to create the Continental Association of Funeral and Memorial Societies (CAFMS). When Canadian groups separated from CAFMS, the federation name changed to Funeral and Memorial Societies of America (FAMSA), and later (2000) the Funeral Consumers Alliance (FCA). As part of their work, they: conducted surveys of funeral home prices, generated newsletters, informational pamphlets, and end of life planning documents, organized informational programs, lobbied local and state legislatures to reform laws around funeral and burial practices. Their tax exempt status was revoked in 2011 after not filing 990 tax forms for three consecutive years.

This small collection consists of records from the early 1990s to early 2000s and contains meeting minutes, financial reports, and materials produced by the group such as: newsletters, pamphlets, planning documents, and funeral home surveys.

See also:
Funeral Consumer’s Alliance of Western Massachusetts